CUSTOMER INFORMATION

All information about the orders you will place on our website will be made through the e-mail address and phone number channels you have given during the membership or order. It is the Buyer's responsibility to provide complete and error-free contact information and to inform the Seller about the issue in case of any change in this information.

PAYMENT METHODS

You can choose one of the Credit & Debit Card, Gift Card and Money Order / EFT methods at the payment stage of your orders.

TRANSFER EFT

You can make a Bank Transfer or EFT (Electronic Funds Transfer) to our TL bank accounts below:

Sia Moore Architecture Decoration and Construction Industry Foreign Trade Ltd.

Bank Name: T. Garanti Bankası Erenköy Branch  

IBAN: TR89 0006 2000 1500 0006 2964 82

PAYMENT WITH CREDIT AND DEBIT CARD

You can pay for your order with a valid debit card or by using a credit card (VISA, MasterCard, American Express or Troy) online single payment or online installments. During the completion of your orders, the amount will be withdrawn from your credit card. The SELLER has the right to check the validity of the credit card or debit card you use in the payment process, the credit status regarding the order amount, and whether the address information of the buyer is correct. Depending on the results of these checks, orders may be rejected by us.

CREDIT CARD SECURITY: 

Our company prioritizes the security of credit card holders who make from our shopping site. Your credit card information is not stored in any way our system.

There are two icons you need to watch out for in order to know that you are on a secure site: a key or lock icon located at the bottom line of your browser. These icons indicate that you are on a secure internet page and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. Information about the credit card used during shopping is encrypted with 256 bit SSL (Secure Sockets Layer) protocol, independent of our shopping site, and sent to the relevant bank or payment institution for inquiry. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

E-MAIL SECURITY

Never write down your credit card number or passwords in the e-mails you send to the Customer Services of our store regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

CREDIT CARD VERIFICATION: 

The reliability of the payment / invoice / delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. For this reason, the accuracy of financial and address / telephone information must first be confirmed in order for customers who place orders from our shopping sites for the first time to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.

DEFAULT AND LEGAL RESULTS: 

The PURCHASER agrees, declares and undertakes that, in the event that the payment is made by credit card, the cardholder will pay interest within the framework of the credit card agreement with the bank and be liable to the bank. In this case, the relevant bank may apply for legal remedies; The BUYER may request the costs and the counsel's fee from the BUYER and in any case, if the BUYER goes into default due to the debt, the BUYER accepts that the SELLER will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt.

CANCELLATION and REFUND

RECEIVER; Within 14 (fourteen) days from the date of delivery of the purchased product to himself or to the person / organization at the address indicated, he can use the right to withdraw from the contract by refusing the goods without any legal or criminal liability and without any justification, provided that the SELLER is notified via the following contact information. You can find more detailed information on cancellation and refund conditions here.

PROTECTION OF YOUR PERSONAL DATA

Only you can access and change all the information you provide while signing up on our website and placing an order. If you protect your login information securely, it is not possible for others to access and change information about you. For this purpose, we act within the 256-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken. More detailed information about how we protect your data and for what purposes from here you can reach.